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FREQUENTLY ASKED QUESTIONS

Shipping

From Avg.Delivery Cost Tracking Dispatch time Delivery Success rate
India (EMS) 7-14 days $20 Yes 1-2 days 99% (canada 97%)
Singapore (DHL) 7-20 days $20 Yes 1-2 days days 99%
Thailand (EMS) 7-11 days $20 Yes 1-3 days 100%
USA Domestic (USPS) 1-3 days $25 Yes 1-4 days 100%
 Europe Domestic (DHL) 1-3 days $20 Yes 1-2 days 100%
UK Domestic 1-3 days $30 yes 1-2days 100%

 

    1. View shipping methods/Origins on each product page and choose your selected shipping method at the checkout.
    2. On rare occasions due to processing volume, it can take up to 4 days for USA domestic orders to be dispatched/customers to receive their tracking code. The average as of june 14th is 2 days. This FAQ will be kept up to date regarding this and we are working hard to lower the estimate
    3. Europe domestic deliveries are shipped from Germany and Netherlands. If you live in Germany this will be automatically shipped from Germany, Any other EU country will be shipped from Netherlands, both come with tracking
    4. to track your order, use
      -17track
      -trackingLinux
      -Parcelsapp
      -https://track24.net/

Package example

Payments

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Bitcoin – For a guide on how to buy Bitcoin, visit this page

Bank transfer  – For a guide on how to use Bank transfer, visit this page

Reships/ Refunds

In the unlikely event your product does not arrive within 30 business days after dispatch, we shall reship it for free. Click here to fill in the reship request form

Store credit

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