FREQUENTLY ASKED QUESTIONS
Shipping
From | Avg.Delivery | Cost | Tracking | Dispatch time | Delivery Success rate |
---|---|---|---|---|---|
India (EMS) | 7-14 days | $20 | Yes | 1-2 days | 99% (canada 97%) |
Singapore (DHL) | 7-20 days | $20 | Yes | 1-2 days days | 99% |
Thailand (EMS) | 7-11 days | $20 | Yes | 1-3 days | 100% |
USA Domestic (USPS) | 1-3 days | $25 | Yes | 1-4 days | 100% |
Europe Domestic (DHL) | 1-3 days | $20 | Yes | 1-2 days | 100% |
UK Domestic | 1-3 days | $30 | yes | 1-2days | 100% |
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- View shipping methods/Origins on each product page and choose your selected shipping method at the checkout.
- On rare occasions due to processing volume, it can take up to 4 days for USA domestic orders to be dispatched/customers to receive their tracking code. The average as of june 14th is 2 days. This FAQ will be kept up to date regarding this and we are working hard to lower the estimate
- Europe domestic deliveries are shipped from Germany and Netherlands. If you live in Germany this will be automatically shipped from Germany, Any other EU country will be shipped from Netherlands, both come with tracking
- to track your order, use
-17track
-trackingLinux
-Parcelsapp
-https://track24.net/
Payments
You can pay for your order in
Bitcoin – For a guide on how to buy Bitcoin, visit this page
Bank transfer – For a guide on how to use Bank transfer, visit this page
Reships/ Refunds
In the unlikely event your product does not arrive within 30 business days after dispatch, we shall reship it for free. Click here to fill in the reship request form
Store credit
Earn store credit for reviews, referrals and more. View your account to see your store credit
Affiliates
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You can view your affiliate link from your Fuzzyduck account under the ‘affiliates’ tab here
Share it with a friend and 25% of their order will automatically be added to your account
*Please do not spam this link on forums or social media.