Search

FREQUENTLY ASKED QUESTIONS

Shipping

From Avg.Delivery
India (EMS) 7-14 days
Singapore (DHL) 7-20 days
Thailand (EMS) 7-14 days

Shipping cost $20. Almost every product is available in both Singapore and India. A few are shipped from Thailand. View shipping methods on each product page and choose your selected shipping method at the checkout. Shipping is free on orders over $200

Package example

We do not ship to:

Austria, Croatia, Czech Republic, Denmark, Germany, Ireland, Italy, Lithuania, Norway, Romania, Spain, Sweden, Switzerland.
Apologies if your country is on that list but we aim to be able to ship to you very soon

About us

We are a small company that grew fast, since our beginning in early 2020, we have learned what is important to our customers. Excellent products and fastest possible shipping is just as standard. But theres more to what shopping at FuzzyDuck makes it a smooth and user friendly experience

  1. Promptly getting your tracking number to you (always within 12-48 hours)
  2. Excellent post sales support. Pre sales support is also important, but more importantly, is being there to support and assist with any queries during delivery
  3. in the rare case of a reship or refund, (we have a 99% delivery success rate to all countries apart from Canada-97% success rate) we fulfil these within the stated time frames: free reship within 3 days, refund within 7 days

Asides that and aiming to help you make good product choices, we as a company aim to get a little better everyday and hope to become your long term vendor

Payments

You can pay for your order in

  1. Bitcoin (10% discount)
  2. Litecoin
  3. PayPal ($15 processing fee)
  4. Skrill

Reships/ Refunds

If your product does not arrive within 30 days, Let us know and we will reship for free. If the reship does not arrive, we shall refund 100% of your money

Please allow 3 days for your reship tracking code and allow up to 7 days for a refund, although we aim to do these immediately

Why you require an account

We require all users to create an account when using FuzzyDuck. This is due to email deliverability wherein, When you make a purchase from FuzzyDuck, you receive an email upon payment being received, another email updating you when your order is being packed and a third email containing your delivery tracking information.

If one of these emails goes to your spam and is overlooked or bounces entirely (you do not receive it) you can head on over to your FuzzyDuck dashboard and check your order status (Processing > Being Packed > Shipped) and you can also view live tracking updates

The second reason is also due to email deliverability. This time for support. If a reply to one of your support emails goes overlooked or bounces, you can check on it, view replies and also reply to us, directly from your FuzzyDuck dashboard

We will never share nor spam your email address

Store credit

To reward our loyal customers, each $10 spent, you receive $1 in store credit

You can spend as much or as little of your store credit, anytime, with no expiry date

You can also earn store credit by reviewing products you have purchased or referring friends that you think will like our service

0
Welcome Guest! Waving Emoji Join FuzzyDuck to save your cart, save products for later, get exclusive discounts & more! Register Already a customer? Sign in
Your Cart is empty!

It looks like you haven't added any items to your cart yet.

Browse Products
Welcome Guest! Waving Emoji Join FuzzyDuck to save your cart, save products for later, get exclusive discounts & more! Register Already a customer? Sign in
Take 20% Off
Use Coupon Code:
20%OFF

Discount type: Percentage discount

Min spend: 200

Max spend: 1500

Individual use only: Yes

Exclude sale items: Yes

Usage limits: 0

Product has been added to your cart