For all customer support, please click the live chat button. If we are offline, our reply will be sent to your email within our working hours
Reship request form
Shipments that have taken over 30 business days since receiving your tracking number
Please ONLY use this form if your order has been over 30 business days and you followed our reship requirements clearly stated in the checkout process, such as using your real name. Any fake name or 1 word name forfeits the reship, as stated clearly on the checkout page. Any reship requests less than 30 business days will be disregarded and feel free to re-do this form upon 30 business days